{"id":17,"date":"2024-02-14T19:48:26","date_gmt":"2024-02-14T19:48:26","guid":{"rendered":"https:\/\/www.tukitalk.com\/\/?page_id=17"},"modified":"2026-01-01T13:31:08","modified_gmt":"2026-01-01T16:31:08","slug":"home","status":"publish","type":"page","link":"https:\/\/www.tukitalk.com\/en\/","title":{"rendered":"Home"},"content":{"rendered":"\n
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Power Up Your Conversations with AI & Automation
on One Platform<\/h1>\n\n\n\n

Unify your channels, automate responses with AI, and elevate customer connections. See how our smart chatbot and AI features can transform your communication.<\/p>\n\n\n\nGET STARTED<\/span>\n\n<\/rect>\n<\/path>\n<\/svg>\n<\/span><\/a>\n<\/div>\n\n\n\n

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\nBENEFITS<\/span>\n<\/div>\n\n\n\n
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We Help You Take Your Business to the Next Level<\/h2>\n<\/div>\n<\/div>\n\n\n\n
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Provide Faster Support<\/h3>\n\n\n\n

Speed up support with AI-driven instant answers and give agents the contextual data they need, all in one place, for efficient query resolution.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Boost Team Efficiency<\/h3>\n\n\n\n

Our AI handles common queries and automates tasks, letting agents focus on high-value interactions and manage multiple chats easily.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Build Customer Loyalty<\/h3>\n\n\n\n

Build loyalty by offering personalized, seamless experiences. AI helps understand and anticipate customer needs, ensuring they get proactive and relevant attention.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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\nFEATURES<\/span>\n<\/div>\n\n\n\n
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Discover Our Service Features<\/h2>\n\n\n\n

Get a complete view of the user experience and the tools we offer.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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All channels integrated in one platform<\/h3>\n\n\n\n
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Multichannel integration:<\/strong> connect different platforms such as your website, emails, direct social media messages, WhatsApp, SMS, and more.<\/p>\n<\/div>\n\n\n\n

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Integrated inbox:<\/strong> no matter where they contact you from, all messages arrive in your central and shared inbox, now optimized with AI-powered response suggestions and smart prioritization.<\/p>\n<\/div>\n\n\n\n

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Unified communication:<\/strong> manage all conversations in sync with your team and keep all collaborators integrated.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Group All Inquiries by Contact<\/h3>\n\n\n\n
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Customer data:<\/strong> have your customers’ personal data available while you talk to them to provide more specific assistance.<\/p>\n<\/div>\n\n\n\n

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Centralized inquiries: <\/strong>get a complete view of all conversations you have had with the same customer on different platforms, with AI-generated insights to better understand their history and preferences.<\/p>\n<\/div>\n\n\n\n

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Data editing: <\/strong>edit your customer’s personal data, and they will be updated on the platform so you can provide proper follow-up.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Automate Smart Conversation Tagging and Routing with AI<\/h3>\n\n\n\n
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Custom tags:<\/strong> create custom tags and let our AI learn to automatically categorize conversations based on content and urgency.<\/p>\n<\/div>\n\n\n\n

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Use of tags:<\/strong> AI automatically assigns tagged conversations to the team or agent best equipped to handle them efficiently.<\/p>\n<\/div>\n\n\n\n

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Category filters:<\/strong> use tags to filter conversations and quickly find what you are looking for.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Get Advanced Reports and Analytics with AI Insights<\/h3>\n\n\n\n
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Real-time metrics: <\/strong>take action on what’s happening at the moment. Find out when there is a new inquiry and the number of agents available to solve it.<\/p>\n<\/div>\n\n\n\n

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Performance reports:<\/strong> analyze response and resolution times, identify bottlenecks and key topics with the help of AI-driven predictive analysis and trend detection.<\/p>\n<\/div>\n\n\n\n

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Reports by agent and by team:<\/strong> get performance reports with individual statistics that allow you to provide better feedback and increase your team’s performance.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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\nINTEGRATIONS<\/span>\n<\/div>\n\n\n\n

Advanced AI-Powered Chatbot Integrations for\u2028a Superior Experience<\/h3>\n<\/div>\n\n\n\n
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Customizable chatbot:<\/strong> customize TukiBot, our AI chatbot, to fit your business needs. Automate complex conversation flows, qualify leads, and intelligently guide users.<\/p>\n<\/div>\n\n\n\n

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24\/7 instant response: <\/strong>offer constant customer service with a chatbot that learns from every interaction, accurately answers FAQs, and guides users anytime.<\/p>\n<\/div>\n\n\n\n

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Streamline your team’s workload:<\/strong> let the AI chatbot handle routine queries and automated processes, allowing your team to focus on more complex customer needs and high-impact strategies.<\/p>\n<\/div>\n<\/div>\n\n\n\nDISCOVER MORE<\/span>\n\n<\/rect>\n<\/path>\n<\/svg>\n<\/span><\/a>\n<\/div>\n\n\n\n

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\nHOW IT WORKS<\/span>\n<\/div>\n\n\n\n
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Transform Your Communication with AI in 3 Steps<\/h2>\n<\/div>\n<\/div>\n\n\n\n
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01.<\/p>\n\n\n\n

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Connect\u2028Your Channels<\/h3>\n\n\n\n

Easily integrate your current communication channels with TukiTalk. A representative will assist you to ensure a smooth setup.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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02.<\/p>\n\n\n\n

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We Set Up Your AI\u2028& Automations<\/h3>\n\n\n\n

We handle the initial setup, including customizing your AI chatbot and implementing key automations for your processes.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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03.<\/p>\n\n\n\n

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Start Communicating Intelligently<\/h3>\n\n\n\n

Receive messages in your unified TukiTalk inbox, see AI assist with categorization and responses, and empower your agents with smart tools.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Power Up Your Conversations with AI & Automation on One Platform Unify your channels, automate responses … Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":{"0":"post-17","1":"page","2":"type-page","3":"status-publish","5":"infinite-scroll-item"},"_links":{"self":[{"href":"https:\/\/www.tukitalk.com\/en\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tukitalk.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tukitalk.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tukitalk.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tukitalk.com\/en\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":276,"href":"https:\/\/www.tukitalk.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":1875,"href":"https:\/\/www.tukitalk.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions\/1875"}],"wp:attachment":[{"href":"https:\/\/www.tukitalk.com\/en\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}